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News

08-06-2015 Appointment of New Estimation Coordinator

We are pleased to announce the appointment of Véronique Fillion as Estimation coordinator of the new position at Lego Finishing Center, effective June 8th, 2015. Ms. Fillion cumulates a dozen years of experience in administration positions, project management, production and quality.

Following the survey that you answered, we created this new position to provide additional support to the sales department and insure a better tracking on quotations requests.

For Véronique the human aspect is very important, therefore the customer service remains a priority.
 
Looking forward to serving you!
 



28-05-2015 Dear valued customers,

We are pleased to announce the appointment of Martin St-Pierre in place of Anna Vacca at Lego Finishing Center, who will now occupy the new position of Liaison Methods/Customer Service. These changes are immediatly.

Martin has a solid background in sales, purchasing and with production. Further to his experience, he demonstrates a large interest for customer service.

In an effort to always provide a better service and as part of our continuous improvment process, Lego Finishing Center has created the new position of Liaison Methods/Customer Service to provide additionnal support to these two departments and ensure timely tracking of your requests.

Looking forward to serving you!




12-05-2015 New approval

We are proud to announce that we have received approval for the inspection of nitric acid PPS 20.05




11-05-2015 New address for your quote requests

In order to offer you a better service, as of May 11, 2015, you may now address any requests for a quote directly at getmeaprice@legoplating.com  Looking forward to serving you!




11-05-2015 Survey of perception and customer satisfaction

As part of our continuous improvement process, we conducted a customer satisfaction study in April 2015. We would like to thank those of you who have graciously help with this endeavour. Following this study, and the comments received, we will be proceeding with the hiring of a coordinator, also allocating a second resources requests for quote. We will keep you informed.